[Solved] Cloud Unreachable

Discussion in 'Time Clickers' started by dawe1313, Feb 20, 2018.

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  1. dawe1313

    dawe1313 Elite

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    For the past few days, when i launch Time Clickers (Steam / PC), it takes several minutes to initialize.

    After actually starting the game, it cannot connect to the cloud save / live leaderboards.

    my internet connection is just fine.
    i'v tried disabling A/V & Firewall
    i unpaired my computer. but was unable to re-pair because the game cannot find the cloud servers.

    it just will not connect to the cloud save.

    any suggestions?
     
  2. Kenzie

    Kenzie Administrator
    Developer Moderator

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    Just tested it and I was able to pair successfully so at least right now it doesn't seem to be a server issue.

    Will send you a PM and get this figured out.
     
  3. dawe1313

    dawe1313 Elite

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    i finally was able to track down the problem.

    i have a Killer E2400 NIC on my mobo.
    once i disabled the service for Killer Performance Suite (their network managing software), all of the Steam games that had been having problems worked fine.

    the Killer network managing software had not been causing problems prior to this. it's been on this system since i built it in Jan 2017. and has never been updated.
    i uninstalled the Killer software and d/l & installed the latest version. it had the same problem.

    the only thing i can think of is that Steam must have caught an update that made it incompatible.
     
    Kenzie likes this.