Can't log in

Discussion in 'Time Clickers' started by Matt, Oct 12, 2015.

  1. Matt

    Matt Spec Ops

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    After being absent for a couple of months I now can't log in to the site on my PC. I'm just stuck with the loading animation in top right corner and nothing happens.
     
  2. Kenzie

    Kenzie Administrator
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    So just to confirm you are having issues when logging into the Site and not the game correct? Since you made a post on the forums I'm guessing you are able to log-in on a device other than your PC? What browser are you using? If you try another browser are you able to log-in? What page of the website are you trying to log from (main page, Live Leaderboard, game page, etc)?
     
  3. Matt

    Matt Spec Ops

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    I have the game bookmarked so that's where I'm trying to log in to and from. I also tried logging in from the site and that's not worked either. I am using Firefox but I can log in when using chrome.
     
  4. Kenzie

    Kenzie Administrator
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    Ok so Chrome works but Firefox doesn't.

    Completely close Firefox & re-open it. Go to TimeGamers.com (not using bookmark) and click the Log In button at the top of the screen (this will load the separate log-in pop-up screen). After entering your Username & Password & clicking the Log in button what happens?
     
  5. Matt

    Matt Spec Ops

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    When I load the site and click log in I just get the loading bar animation in the corner and nothing happens. The same things happens if I click sign up too.
     
  6. Kenzie

    Kenzie Administrator
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    Can you try right-clicking on the Log-in button and opening it in a new window?
     
  7. Matt

    Matt Spec Ops

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    This worked thanks for the help!
     
  8. miquelfire

    miquelfire Spec Ops

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    You might have some scripting disabled (or have an ad blocker mucking things up)